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Last updated: 24/05/2018
In accordance with the General Data Protection Regulation of 25th May 2018 (GDPR), this privacy policy sets out your rights and responsibilities in regards to your personal data and how SportActive uses this data.
All the personal data that we collect about you will have been supplied to us by you (or one of your friends or family member in the case they made a holiday booking for you).
This data is used to identify your personal preferences and match your needs with relevant products and services, assisting in the processing of cycling holiday bookings that you make, and for marketing purposes.
It is SportActive’s policy never to share data with third parties that can identify you as an individual unless it is to fulfil a contractual obligation (such as registration to a cycle sportive, hotel bookings, airport transfer bookings…)
You may at any time request access to the personal data held about you and, if incorrect, request rectification by contacting us. We reserve the right to ask you for proof of your identity.
SportActive
28 Gelvin Gardens, Trench Road, L/Derry, BT472DQ, N Ireland
Phone: 44 / (0)28 713 659 97
Flora Mittermair
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Requests should be made in writing by letter or email. SportActive will respond to your request within maximum 30 days of receipt. This complies with GDPR.
The data we collect is always provided by our clients and website visitors: when you download a brochure from our website, when you send in questions from our website using specific forms and during personal e-mail exchanges.
See below the personal data we may collect from our website visitors through existing forms:
The data is used to reply to your questions or process your holiday booking and fulfil our contractual obligations to you, and for email marketing purposes ; the latter feature priority bookings and ‘early bird’ discounted holidays, tour information, and cycling tips.
Note, SportActive has no access to your sensitive payment data such as your credit card number.
While participating in a SportActive Cycling Holiday we take pictures. These pictures are taken as part of our service to you: ‘Action shots’ of your cycling holiday.
These pictures may also be used for SportActive’s marketing purposes: ‘untagged’ images in marketing emails, brochures, banners and social media use. (See section ‘Legitimate Interest and your Data’)
Your information is held for as long as SportActive needs it, or until you choose for it to be deleted. See section ‘Your Rights’.
If SportActive deems your data is no longer useful, it will be deleted in accordance with GDPR.
You can, at any time, request access to the personal data held about you and, if incorrect, request rectification by contacting us at the address set out in the paragraph ‘Contact Details’ of this Privacy Policy. You also have the right to complain using the same procedure.
Your data is owned by you and as such you can exercise certain rights under GDPR.
The Information Commissioner’s Office is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.
More information can be found on the ICO website here.
This section identifies key administrators, i.e. those responsible for processing your data and who has access to it. The following people have access to your data:
Your data is stored on secure servers located in the USA, Ireland, and France. The USA servers comply with GDPR and are part of the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks.
Under the Legitimate Interest section of GDPR, SportActive has assessed that processing your data in the following ways is in the best interests of both you and SportActive.
Email communication includes priority ‘early bird’ bookings, tour information, and cycling tips. All e-mails show a clear and evident unsubscribe link so that you can unsubscribe from this service any time. You can also e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. and request to be unsubscribed.
Picture use provides free ‘action shots’ of you while enjoying a SportActive Cycling Holiday. These pictures are free to download from our website. We also use these pictures in our marketing on our own and third party websites, social media sites such as Facebook, and in our email communications.
We do not digitally tag the pictures or use any unique identifiers that can identify you as an individual when using pictures.
Testimonials provided by you may be published on our website, and third party websites to promote SportActive Cycling Holidays and Training Camps. The information you provide directly may be published and this can include your full name and geographical area.
In accordance with your rights, you can choose to opt out of any aspect of data processing at any time and have your data erased. (See section ‘Your Rights’)
About SportActiveWe've made it our mission to make your experience of cycling in Mallorca one of the most incredible of your life Every member of the cycle training team at SportActive is a passionate and accomplished cyclist in their own right, not to mention an expert in cycle training. Indeed, it was after taking part in numerous races across Europe, America and Australia that Flora and I eventually decided to set up SportActive in order to offer a new approach to training for cyclists. Having experienced the very best that cycling clubs had to offer, we wanted to make these experiences accessible to everybody, which eventually led us to found SportActive - a unique cycling break company, committed to help cyclists at all levels improve their skills and have fun doing so. |
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