Booking conditions and requirements
Booking Conditions and requirements
Full payment required 8 weeks before the holiday
SportActive can not confirm bike hire without the full payment of the rental fee
Cancellations and refunds
If you are unable to attend, or cancel your holiday less than eight weeks prior to your arrival date, you remain liable for the full cost for your holiday.
Cancellations received in writing more than eight weeks prior to your arrival date will receive a refund any monies alreday paid, with the exception of the initial deposit which is non-refundable.
This applies only for holidays listed in our catalogue/website. Tours organized specially for a party cannot obey this rule.
We strongly recommend that you arrange travel insurance that will provide you with appropriate cover in the event that sickness or injury prevent you from travelling. In the unlikely event that your holiday is cancelled by SportActive, all monies paid by you to us will be refunded in full. We do not accept liability for any travel or other costs you may have incurred.
Minors / Under-18s
Regrettably, we cannot accept bookings for riders aged under 18 unless they are travelling with a parent / guardian / other adult who accepts full responsibility for them at all times, including whilst riding.
Passports, Visa and health requirements.
British citizens must hold a valid British passport to enter anu European country. Non-UK citizens please consult your relevant Embassy or consulate.
SportAcitve does not accept any liability for your being refused entry to your holiday destination country.
All participants are responsible for their own fitness/health to take part in an active holiday. Please notify us in advance of any health problems or pre-existing medical conditions of any members of your party.
SportActive will accept no responsibility for accidents or injury to participants during the trip.
All SportActive activities are non competitive
Travel insurance is compulsory during your stay with SportActif. Please have a policy that specifically covers cycling.
Remember to bring your insurance documents and emergency telephone numbers with you when you travel as we may ask you to fill out a next of kin contact details sheet, which needs to include your insurance details.
All transport provided to and from the activities is supplied as a complementary service.
SportActif do not accept responsability for injury loss or damage whilst travelling in the supplied transport nor do we accept responsibility for any delay in activities caused by mechanical failure of supplied transport. In the event of such failure, all reasonable efforts will be made to supply alternative transport.
Will be organized in function of your flight details ; if you book your own flights the flight details must be forwarded to with your booking. If any change in your flight schedule occurs later, please check with us if and how this affects your airport transfer. For all changes in transfers an administrative fee will apply.
For the stays in the SportActive Cycling Centre in Mallorca the transfers for groups are organized with a privately hired bus.
The transfers for individuals or small groups under 5 persons are booked with a shuttle service.
A private taxi can be organized on request ; additional charge applies. Please ask us.
Any itineraries provided by SportActif are for illustration only. We reserve the right to change itineraries due to weather conditions, roadworks or group ability.
Brochure Information and Prices
All Information and prices published on our website are correct at time of print. We reserve the right to alter information and prices without notice.
You are reminded to ensure that you have current and valid travel insurance for all bookings.